Privacy Policy
Updated July 17, 2025
This privacy policy for DePiedmont (“company,” “we,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services, for example when you:
- Visit our website at depiedmont.com
- Engage with us in other ways, including sales, marketing, or events
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions or comments, please email us at [email protected].
KEY POINTS SUMMARY
This summary provides the key points of our privacy policy, but you can find more details on any of these topics by clicking on the link following each key point or by using our table of contents below to find the section you are looking for.
What personal data do we process?
When you visit, use our services, or browse our website, we may process your personal information depending on how you interact with DePiedmont and our services, the choices you make, and the products and features you use. Learn more about the personal information you share with us.
Do we process personal and sensitive information?
No, we do not process sensitive personal information.
Do we receive information from third parties?
No, we do not receive information from third parties.
How do we process your information?
We process your information to provide, improve, and manage our services, communicate with you, ensure security and prevent fraud, and comply with legal requirements. We may also process your information for other purposes with your consent. We only process your information for lawful reasons. Learn more about how we handle your information.
In what situations and with what types of parties do we share personal information?
We may share information in specific situations and with certain categories of our parties. Learn more about when and with whom we share your personal information.
How do we protect your information?
We have organizational and technical processes and procedures in place to protect your personal information. However, no transmission of information over the Internet or technology used to store information can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to bypass our security and collect, access, steal, or alter your information improperly. Learn more about how we protect your information.
What are your rights?
Depending on your location, applicable privacy laws may grant you certain rights regarding your personal information. Learn more about your rights.
How do you exercise your rights?
The easiest way to exercise your rights is to submit a data subject access request or contact us directly. We will review and act on any request in accordance with applicable data protection laws.
How do you exercise your rights?
The easiest way to exercise your rights is to submit a data subject access request or contact us directly. We will review and act on any request in accordance with applicable data protection laws.
Want to learn more about what DePiedmont does with the information we collect? Read the full Privacy Policy.
1. WHAT INFORMATION DO WE COLLECT?
In summary: We only collect the personal information you provide to us.
We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.
The personal information we collect depends on your interactions with us and our services, the choices you make, and the products you use. The information we may collect includes:
Internet Protocol (IP) address
Email address
Phone number
Names
Sensitive information: We do not process sensitive information.
All personal information you provide must be true, complete, and accurate, and you must inform us of any changes to that personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In summary: We process your information to improve and manage our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for several reasons depending on how you interact with our services, including:
To fulfill and manage your orders.
We may process your information to fulfill and manage your orders and payments through the services.To request your feedback.
We may use your information, if necessary, to request feedback and contact you about your use of our services.To send you communications and promotions.
We may process the personal information you provide for promotional purposes, if in line with your preferences. You can unsubscribe from our emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.To comply with legal obligations.
We may process your information to comply with legal obligations, respond to legal requests, and establish, exercise, or defend our legal rights.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In summary: We may share information in specific situations described in this section and/or with the following categories of third parties.
Service providers and consultants.
We may share your data with third-party vendors, service providers, subcontractors, or agents who provide services for us or on our behalf and need access to this information to perform their work.
The categories of third parties with whom we may share personal information include:
Advertising networks
Affiliate marketing programs
IT services
Data analytics services
Sales and marketing tools
Website service providers
We may also need to share your personal information in the following situations:
Business transfers:
We may share or transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
When using Google Maps platforms:
We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In summary: We may use cookies and other tracking methods to collect and store information.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In summary: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.
We will keep your personal information as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal obligations).
When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If that is not possible (for example, because your personal information has been backed up in archives), we will securely isolate it.
7. HOW DO WE KEEP YOUR INFORMATION SECURE?
In summary: We aim to protect your personal information within an organized and secure system.
We have implemented appropriate and reasonable technical and organizational security measures designed to safeguard the security of any personal information we process. However, despite our efforts to secure your information, no electronic transmission over the Internet or electronic storage technology can be guaranteed to be 100% secure.
Therefore, we cannot guarantee that hackers, cybercriminals, or other unauthorized users will not be able to improperly access or steal your information. You should also access the services in a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In summary: We do not knowingly collect personal data from children under the age of 16, nor do we target them.
We do not knowingly solicit or collect personal information from, nor target, children under the age of 16. By browsing our website, you represent that you are at least 16 years old, or if you are under 16, you have obtained consent from your parent or legal guardian regarding the use and disclosure of your personal information on DePiedmont’s website.
If we learn that personal information from users under 16 has been collected without parental or guardian consent, we will take reasonable steps to delete such information from our records. If you become aware of any data we have collected from minors, please contact us.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In summary: In some regions, such as Canada, you have rights regarding access to and control over your personal information. You can review, change, or delete your account at any time.
In certain regions, including Canada, you have specific data protection rights. These may include the right to:
(i) request access to and obtain a copy of your personal information;
(ii) request correction or deletion;
(iii) restrict the processing of your personal information; and
(iv) where applicable, data portability.
In some circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the information in the “HOW TO CONTACT US ABOUT THIS PRIVACY POLICY?” section.
We will review and act on any request in accordance with applicable data protection laws.
If you are located in the EEA or the United Kingdom and believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your member state’s data protection authority or the UK’s data protection authority.
If you reside in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: We rely on your consent to process your personal information, which may be express and/or implied depending on applicable law. You have the right to withdraw your consent at any time by contacting us using the information in the “HOW TO CONTACT US ABOUT THIS PRIVACY POLICY?” section below. However, please note that this will not affect the lawfulness of processing before withdrawal nor, where permitted by law, processing based on grounds other than consent.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. You can usually configure your browser to delete or reject cookies if you prefer. If you choose to delete or reject cookies, this may affect certain features or services on our website. You may also opt out of interest-based advertising and ads on our services.
If you have any questions or comments about your privacy rights, you can email us at [email protected].
10. DO NOT TRACK (DNT) FEATURE
Most web browsers and some mobile operating systems include a “Do Not Track” (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this time, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If an online tracking standard is adopted that we are required to follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
11. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?
In summary: Yes, we update this privacy policy as necessary to remain compliant with the law.
We may update this Privacy Policy at any time. The updated version will be indicated by a “Revised” date, and the new version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we will notify you either by prominently posting a notice of such changes or by sending you a direct notification.
We encourage you to review this Privacy Policy frequently to stay informed about how we protect your personal information.
12. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?
For any questions regarding the protection of your personal information, you may contact our Data Protection Officer, Nicolas Goyer, Director of Estimation and Head of Technology, acting as the person responsible for personal information, by email at [email protected] or by mail at: 12770 Rue du Parc, Mirabel, QC J7J 0W6, Canada
